Faq

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Frequently Asked Questions

  • Take Off Aviation FAQs
  • Take Off FAQs Banking
  • Take Off FAQs Hospitality

A. The various disciplines in the Aviation Industry can be broadly categorized under the following heads to keep it simple :

  • (i) Cabin Crew/Air Hostess
  • (ii) Ground staffs/ Ground Crew
  • (iii) Reservations and Ticketing Personnel
  • (iv) Cargo Personnel
  • (v) Inflight Catering Personnel
  • (vi) Airport Retail and Utilities personnel.
  • (vii) Airport Food and Beverages Services.

A. If anyone is interested in joining the aviation industry, there are two options for this. The options are –

  • (i). Prepare yourself by your own and face the walking interviews conducted by Airline Companies and Aviation sub sectors.
  • (ii). The second most prudent and realistic option is to contact Take Off Aviation and Management Academydue to the following reasons: a. Best Aviation Institution in West Bengal with a dedicated placement cell, working round the year for candidates who are looking for job after completion of our program.

B. Best state of the art infrastructure dedicated exclusively to cater to fresh candidates as well as for experienced candidates for education and placement supportwith 03centrally located branches.

C. Best candidate oriented staffs/faculty. All Management and faculty members were/are connected with the Aviation industry.

D.?Faculty members who gives the knowledge and insights (Min 10-15 years of experience in aviation Industry).

F. Placement facilities and assistance which backed by an agreement guarantee all according to qualification and ability.This actually remains the most crucial part of Take Off Aviation and Management Academy and we are way ahead of others in matters of opportunity and transparency towards our students.

A. Fresh candidatesare always welcome into this industry. The world of Aviation finds fresh candidates easy to train, ambitious and competitive, flexible, open to work load. Furthermore, they work as a team, love to explore with enthusiasm , more tech savvy and most likely to stay for longer time with the company. Aviation industry is always in need of fresher and once recruited they are introduced into the company with an induction process and further enhanced training.

A. Not in every field of the industry. Candidates wanting to be cabin crewfluency in English language is mandatory, for direct Airlines commercial staff fluency in English is required along with local or regional language, for GHAs moderate English is required, for Airport retails moderate English is required, for Cargo CSA moderate English is required, for loaders and porters English is not required, for Inflight Cateringwork-force English is not required and many more. However, knowledge of English always helps in this sector.

A.Communication in our Academy takes place in English and teachers remain eager to make the candidates understand the studies in Hindi or Bengali as well. We do impart the basic English etiquettes required for this industry.

A. Our Course teachers in all Ex-Airlines personnel and they make sure you develop the right skills to crack the interview rounds conducting by the recruiters. The Academy before every campus interview, call for a pre-interview briefing so that they gain the necessary confidence, courage and to know the background of the employer concerned. Our courses are precise and there is no waste of time. After course completion and necessary evaluation the Placement cell remains open to support the candidates with a job in their respective domain of academics.

  • Cabin crew – 18 to 27 years
  • Commercial staff – 21 to 30 years
  • Airport ground staff – 18 to 30 years
  • Cargo and rest – 18 to 34 years

A. Airlines, Ground Handling Companies, Airport Retail Outlets starting from Merchandise to Food & Beverages, Airline Cargo.

A. Yes there is a grievance cell and is handled by legal and contracts department. Take Off Aviation and Management Academy believes in transparency and we always substantiate our commitment in the form of a legal agreement to nullify all sorts of irregularities through a contract with the candidate on the job front.

A.Yes we do have schemes to support our candidates pertaining to the charges and supportive loans till the time they are placed. We would be eager to brief you on the procedures if such candidates contact us. We do encourage students to come with their guardians to meet us for a better understanding of our precedures.

Banking Sector offers great career opportunities for freshers compared to other jobs. The demand for bank jobs has increased due to intense penetration of these financial institutions from the belt to the rural scenario. Banking in India has been through a long journey. Banking industry in India has also achieved a new height with the changing times. The use of technology has brought a revolution in the working style of the banks. Nevertheless, the fundamental aspects of banking i.e. trust and the confidence of the people on the institution remain the same. The majority of the banks are still successful in keeping with the confidence of the shareholders as well as other stakeholders.

Banking sector jobs are one of the customers dealing jobs which include acceptance of people fromvarious walks of life whose needs are different. A satisfied promotes more customers through referrals and this is how a bank increases its customer base. Creating the optimum banking experience covers a lot of ground today - from streamlined service and improved security like cash recyclers and ATMs, to a clean, organized bank - including the customer-employee relationship.

How your team interacts with customers is a key reason why they either come back or switch to a competitor. Irrespective of competition creating the perfect experience spans two main elements: verbal communication and body language.

A sales manager in a bank is responsible for selling bank products to its retail customers. They can be involved in the selling of Credit Cards, insurance provided by banks, CASA (Current Account, Savings Account).

The magic lies on this principle “If you do it with enough assurance and confidence, you’re allowed to do whatever you like.”

Every customer has a particular need and your job is to find out what that is. Sometimes a customer’s need is very specific and they’ll be upfront about it. But the majority have only a vague idea of what they want.You must talk to them to find out what would be the best product/service for them. And if you’re selling something that’s expensive, you must also convince them that your product/service is worth the price.

Today, we are having a fairly well developed banking system with different classes of banks – public sector banks, foreign banks, private sector banks, co-operatice banks – both old and new generation, regional rural banks and co-operative banks with the Reserve Bank of India as the fountain Head of the system. In the banking field, there has been an unprecedented growth and diversification of banking industry has been so stupendous that it has no parallel in the annals of banking anywhere in the world.Customer service representatives who work for banks answer customer questions about basic banking services, such as account balances and interest rates and fees. They also help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards.

We can sum them based on the following as in modern banking.

Electronic Payment Services – E Cheques

Now-a-days we are hearing about e-governance, e-mail, e-commerce, e-tail etc. In the same manner, a new technology is being developed in US for introduction of e-cheque, which will eventually replace the conventional paper cheque. India, as harbinger to the introduction of e-cheque, the Negotiable Instruments Act has already been amended to include; Truncated cheque and E-cheque instruments.

Real Time Gross Settlement (RTGS)

Real Time Gross Settlement system, introduced in India since March 2004, is a system through which electronics instructions can be given by banks to transfer funds from their account to the account of another bank. The RTGS system is maintained and operated by the RBI and provides a means of efficient and faster funds transfer among banks facilitating their financial operations. As the name suggests, funds transfer between banks takes place on a ‘Real Time' basis. Therefore, money can reach the beneficiary instantaneously and the beneficiary's bank has the responsibility to credit the beneficiary's account within two hours.

Electronic Funds Transfer (EFT)

Electronic Funds Transfer (EFT) is a system whereby anyone who wants to make payment to another person/company etc. can approach his bank and make cash payment or give instructions/authorization to transfer funds directly from his own account to the bank account of the receiver/beneficiary. Complete details such as the receiver's name, bank account number, account type (savings or current account), bank name, city, branch name etc. should be furnished to the bank at the time of requesting for such transfers so that the amount reaches the beneficiaries' account correctly and faster. RBI is the service provider of EFT.

Electronic Clearing Service (ECS)

Electronic Clearing Service is a retail payment system that can be used to make bulk payments/receipts of a similar nature especially where each individual payment is of a repetitive nature and of relatively smaller amount. This facility is meant for companies and government departments to make/receive large volumes of payments rather for fund-transfers by indivuduals.

Automatic Teller Machine (ATM)

Automatic Teller Machine is the most popular devise in India, which enables the customers to withdraw their money 24 hours a day 7 days a week. It is a devise that allows customer who has an ATM card to perform routine banking transactions without interacting with a human teller. In addition to cash withdrawal, ATMs can be used for payment of utility bills, funds transfer between accounts, deposit of cheques and cash into accounts, balance enquiry etc.

Point of Sale Terminal

Point of Sale Terminal is a computer terminal that is linked online to the computerized customer information files in a bank and magnetically encoded plastic transaction card that identifies the customer to the computer. During a transaction, the customer's account is debited and the retailer's account is credited by the computer for the amount of purchase.

Tele Banking

Tele Banking facilitates the customer to do entire non-cash related banking on telephone. Under this devise Automatic Voice Recorder is used for simpler queries and transactions. For complicated queries and transactions, manned phone terminals are used.

Electronic Data Interchange (EDI)

Electronic Data Interchange is the electronic exchange of business documents like purchase order, invoices, shipping notices, receiving advices etc. in a standard, computer processed, universally accepted format between trading partners. EDI can also be used to transmit financial information and payments in electronic form.

The life and property of an individual are surrounded by the risk of death, disability or destruction. These risks may result in financial losses. Insurance is a prudent way to transfer such risks to an insurance company.

The insurer and the insured get a legal contract for the insurance, which is called the insurance policy. The insurance policy has details about the conditions and circumstances under which the insurance company will pay out the insurance amount to either the insured person or the nominees.

Insurance is a way of protecting yourself and your family from a financial loss. Generally, the premium for a big insurance cover is much lesser in terms of money paid. The insurance company takes this risk of providing a high cover for a small premium because very few insured people actually end up claiming the insurance. This is why you get insurance for a big amount at a low price.

Any individual or company can seek insurance from an insurance company, but the decision to provide insurance is at the discretion of the insurance company. The insurance company will evaluate the claim application to make a decision. Generally, insurance companies refuse to provide insurance to high-risk applicants.

Life Insurance, health Insurance, car insurance, education Insurance and home Insurance. Certain type of Insurance has tax benefits too.

In general these are the following job roles.
Administrative Officer and Assistant: This is an entry-level executive position in public sector insurance companies which offers good salary and perquisites with promotion opportunities.The qualification required for generalist officer is graduation and for specialist officer BE, CA, MBA etc, depending on the posts.

Development officer: A Development Officer is responsible for his territory for the development of insurance policies. His responsibilities include marketing & procurement of business, training of agents, meeting prospective clients and agents, promoting the policies & getting contracts.

Insurance Agent: An agent is a person who represents an insurance firm and sells insurance policies on its behalf. Generally, there are two types of agents who reach the prospective parties that may be interested in buying insurance. These are independent agents and captive or exclusive agents. Independent agents may represent many insurance firms and receive commission for their services accordingly. On the other hand, there are captive agents who are exclusively employed by a particular insurance firm and sell policies of the same. Their services can be rewarded in the form of salary or commission.

Salary packages present scenario in Insurance Sector, a person may join an insurance company at entry level with a annual package of Rs 1.2 lakh to 1.5 lakh per anum. He may be designated as Associate or Assistant. In 3-4 years, he may grow to higher position with a scale of Rs 3 to 4 lakhs if he has academic qualifications with experience. After 6-8 years of joining insurance, he may easily grow to an annual package of 7 to 10 lakhs. After 12 to 15 years, he may dream of an annual package of Rs 15 to 20 lakhs. Offcourse, this needs academic upgradation and continuous improvement of domain skills. This trend may continue for the next 20 years as there is long-term potential.

The speed of career growth and expansion is smoother and faster in insurance sector than perhaps any other sector in the country. But it needs hard work, academic excellence and aggressive approach towards opportunities.

Hospitality in Google is the warm, friendly and generous reception and entertainment of guests, visitors, or strangers’. Hospitality is part and parceland true essence of India. At present, the hospitality industry in India is considered a ‘sunrise industry’ which means it has a huge scope in the near future. It is considered as one of the most profitable industries which also accounts for over 8.78 per cent of the total workforce, creating almost 15 million jobs in the past five years. The sector attracts a major chunk of foreign direct investment inflow along with the most important means of foreign exchange for the country.

The hospitality field is responsible for providing everything there is to offer in lodging, restaurants, and vacation activities. As such, it is an ever growing field with many opportunities to develop and obtain management positions. With a small amount of schooling and a desire to give exemplary customer service, many people can find rewarding management careers in the hospitality industry.

The basic categorizations of Hospitality Industry.

In India, the hospitality industry is categorized broadly into:

  • Lodging
  • Food and Beverages
  • Transportations
  • Theme parks and amusement parks
  • Other related fields

Within these categorizations, there are further sub-categorizations. For instance, the lodging industry is further classified based on location, level of service and themes. Moreover, several organizations within the hospitality industry offer services such as food along with accommodation and transportation.

Hospitality jobs are customer service positions at hotels, restaurants, events, and other areas of the tourism industry. The hospitality industry includes positions such as the cleaning and serving staff at a restaurant, Housekeeping and Room Service in Hotels, Resorts and Apartment, bouncers and equipment handlers at a concert, and the crew and captain of a cruise ship.

Travel and Tourism sector accounted for 9.3% of employment opportunities in India. Accommodation could be hotels & motels, apartments, camps, guest houses, lodge, bed & breakfast establishments, house boats, resorts, cabins & hostels. In the long term, the demand-supply gap in India is very real and that there is need for more hotels. The shortage is especially true within the budget hotels and the mid-market hotels segment. There is an urgent need for budget and mid-market hotels in the country as travelers look for safe and affordable accommodation.

  • One can launch a career in the hotel industry with very little education or experience, although some starting positions may require a degree.
  • Most jobs in the hotel industry are service jobs: you will be meeting the needs of
  • You can choose between a career I hotel guest services and hotel administrative positions.